ARC Europe, European expert in automotive assistance
Founded in 1991 by the leading European automobile clubs, we are experts in assistance & mobility services and we provide high-level services to our B2B customers in more than 40 countries in Europe.
We work to accompany our clients coping with the deep evolution in the automotive industry. As your mobility partner, our strategy is to help you respond to your customers’ new expectations and to offer a comprehensive and customer-centric approach covering the full mobility ecosystem.
Our network and its
European coverage
ARC Europe was created by the main European automobile clubs, all pioneers and leaders in the field of automobile assistance in their respective countries. Its primary mission was to deliver premium and standardised mobility services across the continent mainly to car manufacturers, short/long-term renting companies and insurers.
4700
multilingual agents
60K
owned patrols & trucks
4.7M
vehicles under cover
Million
Sq Kilometers covered
Our Worldwide Presence & Networks
At ARC Europe, we are part of a global network called the Global Assistance Alliance (GAA), which was founded by four exceptional international roadside assistance providers. This alliance enables us to tap into the expertise of the world’s top networks and ensure that your customers benefit from our full commitment to delivering the best services across over 200 countries.
Our extensive international reach is illustrated by our map, and we take pride in providing automotive and medical assistance to your customers all around the world. Whether your customers are on a road trip across Europe or need emergency medical assistance in Asia, our network is there to help.
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Our culture :
a customer-centric DNA
Since the automotive industry’s early days, automobile clubs have provided roadside assistance, motorist protection, and quality services, prioritizing on-the-spot breakdown assistance for member satisfaction.
Upholding our founders’ pioneering spirit and culture of excellence, we’ve developed an assistance system focused on people, not vehicles. As society and mobility evolve, we continuously expand our expertise to co-construct solutions with partners that perfectly accompany motorists in their changing environment. Through new technologies and our unique European expert network, we deliver efficient and personalized roadside services across 40+ European countries. Our aim is to provide seamless automotive assistance adapted to each driver’s situation, enabling them to continue their journey with complete peace of mind and safety.